Rishi-Tea Reviews

Rishi-tea.com is a direct trade importer of certified organic tea. The popular products include organic green tea, organic black tea, organic chai tea, organic matcha tea, oolong tea, and organic herbal tea. The website offers a variety of forms such as loose leaf teas, sachet tea bags, tea concentrates, matcha & powder, and sparkling botanicals. The tea types include black & red, botanical, chai, green, matcha, oolong, pu’er & dark, white, and caffeine free. They also offer teaware including teapots, cups & bowls, matcha teaware, and accessories. The website features best sellers, new arrivals, caffeine free, spring teas, and gifts & gift cards. The taste profiles range from bright & citrusy, light & floral, clean & green, minty & fresh, fruity & berry, rich & earthy, warming & spicy, to deep & bittersweet. The moods include energizing & awakening, calming & restful, detox & digestif, focus & meditative, and fortify & revive. The website also provides tea education and recipes & inspiration.

At Rishi Tea, the Shipping Policy states that a flat $9.50 standard economy shipping fee applies for most items and orders shipped in the continental U.S. For orders excluding Sparkling Botanicals and Concentrates, free standard shipping is offered for orders over $60. There are also expedited 2-day and 3-day shipping options available for additional rates.

As for the Return Policy, Rishi Tea & Botanicals is dedicated to sourcing only the highest quality products and values customer experience. If a customer feels the quality of the products is less than expected, they are encouraged to contact customer service within 30 days of the order date. However, returns, exchanges, or refunds are not honored if the issue is a matter of personal taste but replacements are honored for quality issues.

For purchases from an outside retailer, customers are first asked to seek a return through the original partner. Returns or refunds are only honored for issues based on quality concern, not those tied to personal taste preferences. In cases where there is a quality concern, an exchange is offered with the submittal of proof of purchase within the past 30 days.